Can I combine postage on multiple product orders?
Our postage is calculated on the optimum balance of fixed cost and weight, so you don’t need to do anything. If you have any special requirements, want special delivery or courier services, let us know. We promise we’re very approachable!
Is the package insured?
Yes - we will always either replace or refund any lost items - it doesn’t happen often, thankfully!
Do you have a physical shop?
No, we are an online only business.
How do I use offer and competition codes?
Simply put the offer or competition code into the relevant box in the checkout and the discount will be applied. Only one code can be used per order and offers and competitions cannot be used in conjunction with each other. If you are using a voucher or competition code with a cash value, you can order more than the face value amount and pay the rest at checkout.
Elephant in my Handbag Ltd - Company No. 08460655 - VAT No. 1622014 56
Unit 9 Gibbs Reed Farm, Pashley Road, Ticehurst, East Sussex TN5 7HE
01580 238449 / sales@elephantinmyhandbag.com